fieldd Changelog

With full-time in-house software development teams in Melbourne and Vancouver, fieldd is developing, approving, and launching new features and updates daily.

Our Changelog highlights some of the many features and updates to increase the productivity of your service company, and ensure fieldd is at the top of the FSA & FSM market.

CHANGELOG September  2021

Update

Planner UX Update. Clearer job information display, new UX improvements and mobile device visibility.

Update

Invoices Update. Improvements & maintenance.

Update

Quality Control Update. Improved search capabilities for admin to filter through job quality control & enhanced UX.

Update

Schedule export update.

Update

Update to sign up process to tighten customer verification.

Update

Edit Services button updated in the job card. Now you can add and remove services in an easier view.

Update

New Job Card is Live! A brand new job card is live with enhanced functionality and easy to use UX.

Update

Email Design UX Updates. UX updates to Email settings improve ease of use as well as increase edibility. 

Update

FielddPay Updates. Updates and maintenance.

Update

Job History UX improvements. Update to UX and searching functionality to allow users to better sort and view important job information within the staff job history.

Update

Improved new job notifications for admin users.

CHANGELOG August  2021

Feature

Pre-authorization is live. For business owners wishing to take a pre-authorization amount for their bookings this ones for you.

Update

Service App update 3.0.26 is live.

Update

Additional walk throughs added to further guide business owners setup on fieldd.

Feature

Pre-Auth charges are now live for businesses who do not want to take pre-payment.

Update

New App update 3.0.25. Faster appointment load times, faster image load times, customer in app rescheduling.

Update

Improved walkthrough is live. More in-depth guided tours available if fieldd to get customers setup as quickly as possible.

Feature

Drop Down Booking Questions. Pre set answers for booking questions are now live.

Update

Rescheduling Update. Your customers can reschedule from their email confirmation, and customer profile. Backend improvements also made for efficiency. 

Update

Error Messaging Update. Improved error messaging and warnings to make customer experience easier.

Update

Service App Version 3.0.24 is live.

Update

Service Designer Update. Improved help documentation, use instructions and service set up examples.

Update

Company Hours Update. Crisp clean and easy to understand UX.

Feature

Planner View Update. Drag functionalities updated to allow admins to visually reschedule by sliding jobs in the calendar.

Update

New pricing is live! 

Update

Additional walkthrough and help documentation added throughout fieldd.

Update

Discounts Tab has been moved to the forefront of the fieldd controls for easier accessibility.

CHANGELOG July  2021

Update

Service App V3.0.21 is live

Update

Email update. New beautiful look, updated functionality and more job information.

Update

Business owners with international customers will now not be restricted by regional customer phone numbers.

Feature

Customers with free or no charge services can now close out services as ‘no charge’ in the fieldd POS.

Update

Signup update. Simpler UX for customer signup.

Update

CRM Settings Update. New, simpler and more intuitive UX.

Feature

Live Track & Chat Design. Select Vehicle Icons and Destination Icons which your customer will view in their tracking links.

Feature

Dynamic Booking Questions. Customers can now create dynamic booking questions for each individual service if required.

Update

We have opened our connection in Zapier to further connect to other applications. Integrations such as Monday.com, Mail Chimp, Sage accounting, Wave and 3,000+ more.

Update

Forgotten how to download the Service App?
You can now re send the link from the CRM.

Update

User Permissions Update. Super admin can now break down their admin staff permissions into individual zones.

CHANGELOG June  2021

Update

S3 Update for faster image storage and reliability across fieldd

Feature

Staff Hours CRM Controls. Admin can now open a permanent day off to accept bookings for that one day only.

Update

Schedule UX update

Update

Staff Card UX Update. All staff Settings, Setup, Time Off and Schedule all display in one place with new UX design.

Update

Service App V3.0.16 available to download.

Update

Rescheduling Update. UX update and find first available slot by staff or all.

Update

Service App V3.0.15 is available to download.

Update

Admin App version display update. Admin can now view if staff have accepted or denied important location and push notification settings. 

Update

Customer Card Update. New UX to include all functionality in one easy to view screen.

Update

Manual Add Job update. Service end times and location display update to the CRM and Service App.

Update

Territories design. New territories update to include cleaner and easier to use UX.

Update

Service App Version V3.0.14 available to download.

Feature

Employee Time Off Update. Admin can now manage their employees permanent hours from the staff card.
As well as easier management of temporary time off within the CRM.

Update

New Service App V3.0.12 available to download .

CHANGELOG May  2021

Update

Service App V3.0.10. A brand new Service App, with improved functionality, UX, and bug fixes. Available for both Android and IOS.

Feature

Simplified Scheduling. fieldd now offers the option to turn off optimized scheduling. This feature is great for new businesses or small businesses who are not yet ready to optimize their business.

Update

Fixed and Mobile update. The ability to decide if services are offered to customers selecting mobile services, fixed location services or both. 

Update

Crew Scheduling update to optimize offered service times

Feature

Superadmin alerts. fieldd customers will now receive in platform notifications from fieldd. Customers will receive important information about feature updates, errors or functionality updates.

Update

Improved support articles. fieldd has partnered with Intercom to provide a better user self help experience.
As part of the new partnership we have an updated help centre with articles across multiple languages.

Update

Concise Quality Control. Now Quality Tab displays your jobs QA photos along with job ratings and time. Companies can now see their important Quality measures in one screen.