fieldd Changelog
With full-time in-house software development teams in Melbourne and Vancouver, fieldd is developing, approving, and launching new features and updates daily.
Our Changelog highlights some of the many features and updates to increase the productivity of your service company, and ensure fieldd is at the top of the FSA & FSM market.
CHANGELOG • September 2021
Update
Planner UX Update. Clearer job information display, new UX improvements and mobile device visibility.
Update
Invoices Update. Improvements & maintenance.
Update
Quality Control Update. Improved search capabilities for admin to filter through job quality control & enhanced UX.
Update
Schedule export update.
Update
Update to sign up process to tighten customer verification.
Update
Edit Services button updated in the job card. Now you can add and remove services in an easier view.
Update
New Job Card is Live! A brand new job card is live with enhanced functionality and easy to use UX.
Update
Email Design UX Updates. UX updates to Email settings improve ease of use as well as increase edibility.
Update
FielddPay Updates. Updates and maintenance.
Update
Job History UX improvements. Update to UX and searching functionality to allow users to better sort and view important job information within the staff job history.
Update
Improved new job notifications for admin users.
CHANGELOG • August 2021
Feature
Pre-authorization is live. For business owners wishing to take a pre-authorization amount for their bookings this ones for you.
Update
Service App update 3.0.26 is live.
Update
Additional walk throughs added to further guide business owners setup on fieldd.
Feature
Pre-Auth charges are now live for businesses who do not want to take pre-payment.
Update
New App update 3.0.25. Faster appointment load times, faster image load times, customer in app rescheduling.
Update
Improved walkthrough is live. More in-depth guided tours available if fieldd to get customers setup as quickly as possible.
Feature
Drop Down Booking Questions. Pre set answers for booking questions are now live.
Update
Rescheduling Update. Your customers can reschedule from their email confirmation, and customer profile. Backend improvements also made for efficiency.
Update
Error Messaging Update. Improved error messaging and warnings to make customer experience easier.
Update
Service App Version 3.0.24 is live.
Update
Service Designer Update. Improved help documentation, use instructions and service set up examples.
Update
Company Hours Update. Crisp clean and easy to understand UX.
Feature
Planner View Update. Drag functionalities updated to allow admins to visually reschedule by sliding jobs in the calendar.
Update
New pricing is live!
Update
Additional walkthrough and help documentation added throughout fieldd.
Update
Discounts Tab has been moved to the forefront of the fieldd controls for easier accessibility.
CHANGELOG • July 2021
Update
Service App V3.0.21 is live
Update
Email update. New beautiful look, updated functionality and more job information.
Update
Business owners with international customers will now not be restricted by regional customer phone numbers.
Feature
Customers with free or no charge services can now close out services as ‘no charge’ in the fieldd POS.
Update
Signup update. Simpler UX for customer signup.
Update
CRM Settings Update. New, simpler and more intuitive UX.
Feature
Live Track & Chat Design. Select Vehicle Icons and Destination Icons which your customer will view in their tracking links.
Feature
Dynamic Booking Questions. Customers can now create dynamic booking questions for each individual service if required.
Update
We have opened our connection in Zapier to further connect to other applications. Integrations such as Monday.com, Mail Chimp, Sage accounting, Wave and 3,000+ more.
Update
Forgotten how to download the Service App?
You can now re send the link from the CRM.
Update
User Permissions Update. Super admin can now break down their admin staff permissions into individual zones.
CHANGELOG • June 2021
Update
S3 Update for faster image storage and reliability across fieldd
Feature
Staff Hours CRM Controls. Admin can now open a permanent day off to accept bookings for that one day only.
Update
Schedule UX update
Update
Staff Card UX Update. All staff Settings, Setup, Time Off and Schedule all display in one place with new UX design.
Update
Service App V3.0.16 available to download.
Update
Rescheduling Update. UX update and find first available slot by staff or all.
Update
Service App V3.0.15 is available to download.
Update
Admin App version display update. Admin can now view if staff have accepted or denied important location and push notification settings.
Update
Customer Card Update. New UX to include all functionality in one easy to view screen.
Update
Manual Add Job update. Service end times and location display update to the CRM and Service App.
Update
Territories design. New territories update to include cleaner and easier to use UX.
Update
Service App Version V3.0.14 available to download.
Feature
Employee Time Off Update. Admin can now manage their employees permanent hours from the staff card.
As well as easier management of temporary time off within the CRM.
Update
New Service App V3.0.12 available to download .
CHANGELOG • May 2021
Update
Service App V3.0.10. A brand new Service App, with improved functionality, UX, and bug fixes. Available for both Android and IOS.
Feature
Simplified Scheduling. fieldd now offers the option to turn off optimized scheduling. This feature is great for new businesses or small businesses who are not yet ready to optimize their business.
Update
Fixed and Mobile update. The ability to decide if services are offered to customers selecting mobile services, fixed location services or both.
Update
Crew Scheduling update to optimize offered service times
Feature
Superadmin alerts. fieldd customers will now receive in platform notifications from fieldd. Customers will receive important information about feature updates, errors or functionality updates.
Update
Improved support articles. fieldd has partnered with Intercom to provide a better user self help experience.
As part of the new partnership we have an updated help centre with articles across multiple languages.
Update
Concise Quality Control. Now Quality Tab displays your jobs QA photos along with job ratings and time. Companies can now see their important Quality measures in one screen.