Keep your customers coming back with fieldd Online
We understand every business is unique & no job is the same.
Having your team online, 24/7, to respond to emails, calls and quotes is required if you don’t want to lose customers to your competitors.
What if there was a way to automatically schedule, dispatch and get paid for your services 24/7?
Did you just hire a 24/7 scheduling and dispatch team?!
Most service companies are still using spreadsheets and complex management systems to book their services.
fieldd eliminates this time consuming process giving your customers the ability to instantly book your services faster than your competitors.
The fieldd CRM allows you to dynamically build your services with an unlimited number of variables and complex configurations. If you offer 1 service or 100 services, you’re now open for business 24/7.
On-Time Arrivals
Guarantee Appointments
Customers today prefer making online bookings for all their appointments and services. They also need reassurance that your staff will be there on time, when needed, guaranteed.
Our fieldd automation system and online scheduling platform ensures the correct employee is booked based on their location, skills, and live availability.
How can I send invoices easier and get paid faster?
Send invoices from the Service App, or the fieldd CRM, so your customers can pay securely pay online via card or view the invoice and pay by bank transfer.
Paid invoices are automatically reconciled in the fieldd CRM, then synced to Xero or Quickbooks, reducing hours of matching payments to jobs.
How can I reply to quotes faster and win more work?
On average, only 2 out of 10 quote requests are replied to in the first 10 minutes. If every quote was responded to in the first 10 minutes, 8 out of 10 customers would choose your company.
Now, your customers and admin staff can receive an accurate online quote 24/7. Your staff can also send quotes via their Service App that has a live sync to your latest products, services and pricing.
Fieldd’s custom quoting system pre-calculates how long each job will take to complete so when your customers click “Book Online” in their emailed quote, it accurately and instantly books the first available staff member.
Online booking software that's easy to use for you and your customers.
Customize Everything
Build your brand with stunning images to promote your services, and dynamically update the content, colors and URL to match your brand. Advanced users can upload a CSS stylesheet for even more customization.
Take Bookings 24/7
Receive online bookings while you’re asleep, on the phone, or busy with another client. With all your services, pricing and availability synced live, it’s like you’ve just hired a full time dispatch team.
Collect More Data
Perform your services with ease by collecting all the required info at the time of booking. Our smart forms allow file uploads, pictures, additional questions and promo codes. Try doing that over the phone!
Track via Google Analytics
Add your Google Analytics Tracking ID to track important customer data. Every visitor is tracked and every conversion and value is recorded as an event in your Google Analytics Console to help you better understand your customers.
