5
unique features fieldd offers over Housecall Pro
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From here you can quickly find information about fieldd, information on our software, and get support.
Our Housecall Pro alternative is more than just a management tool, it’s an entire team of staff you’ve hired to monitor, manage and grow your company, 24/7
Housecall Pro provides companies with a management tool; we provide the same tools, plus so much more.
These tools are normally only available if you custom build an app for your service company, which takes years and is out of the budget of most companies.
Below we have outlined things we have directly learned from our customers who previously used Housecall Pro before transitioning to fieldd.
At fieldd we offer all the tools service companies need to manage their service company.
We also offer other tools to reduce boring daily tasks, and increase customer satisfaction. These tools are exclusive to fieldd, and why we’re a great alternative to Housecall Pro.
At fieldd, we do the basics like Housecall Pro, but we also do much more.
Each time you hire a new worker, you need to increase your admin team to handle the increase in tasks, instantly absorbing your profits.
Fieldd takes care of the daily tasks and does things like: notifying you if your team is running late. Automated follow-ups for unpaid invoices. And creating SMS marketing campaigns so your business grows even whilst you’re sleeping.
We understand that your field service management software could handle job scheduling better, that’s why fieldd was born.
Well, before we start comparing a features list of Housecall Pro alternatives…
By sticking with Housecall Pro, your business gives itself a glass ceiling. By switching to fieldd, you will be able to scale and grow your business to levels that kind of software wasn’t designed to manage.
Every standard software feature that Housecall Pro has, fieldd also has.
“When I first started using fieldd I was a little overwhelmed. Coming from Acuity I was looking for something that was more customer friendly, once I set things up I realized how much fieldd offers. Really happy with the switch”
“The previous software we used integrated into Quickbooks and we have two franchises across Canada. They didn’t let us calculate tax for each province which was taking up a lot of my weekends updating in Quickbooks by hand. I saw fieldd and gave them a go and they CAN handle multiple taxes and sync with other accounting platforms than Quickbooks”
“Fieldd, the only software you need to build and manage the field and clientel.”
Pros: A big pro is a flexibility to build many different business concepts around field technician deployment and booking. A subscription also comes with a white label mobile app using the Fieldd framework.
Cons: There’s not much to love about Fieldd. A great bang for your buck. The features that come with the price are desirable.
“We’ve almost eliminated the need to answer endless phone calls and answer the same repeating questions all day long. All of our services and prices are listed clearly on the Fieldd software for our customers to easily navigate.
Pros: Integration of Fieldd was simple and easy. We love having full control over almost every part of the software. Fieldd makes it so easy for our customers to book appointments and become recurring monthly customers.
Cons There is a slight learning curve when setting up services and add-ons (products) for the first time. BUT, this is to be expected with any robust software. After playing with it for a little while we fell in love!
Reasons for switching to Fieldd:
Both companies that we used before had terrible customer service and lacked tons of features that Fieldd has. And both other companies were much more expensive.”
View more reviews here
“It’s so close to being great. But misses eachtime. I like features,,but then there is always something it can’t do. I love that clients can see my service area. But HCP, forces me to use a radius. It’s not accurate. I don’t have a circular service area. I love letting clients know when I’m OMW, arrival and departure. But When I hit “on my way” to my next client. It automatically stops the job I’m currently on. I like to give 15 minute warning that I’m OMW. The app won’t allow it. It thinks I’m in 2 locations at once. When in reality I’m wrapping up and heading to my next client. Ruining the time tracking on my current job. Each job is tracked as an individual invoice. If I go to a clients home 4x in a week. They get 4 invoices. Granted it’s all in 1 email. But I get complaints on from clients about it. I am looking for a new software. I need something that goes all the way to make a good software great. Not just ‘close enough’.”
“We are integrated so we can’t change now – HOWEVER half of what I was sold is true. You DO NOT have an account manager. That’s a flat out LIE. The merchant fees are INSANE – upwards of about 7% is taken from every sale – which is ABSURD; and they will you it’s 3.99% and plus this and plus that- it’s 7% bottom line!!! Oh and don’t think your bank will match what you think you’re earning it doesn’t add up – plus it takes days and days to get your money funded- or pay more for instant deposit which has never worked and still fees galore. You have to input EVERY SINGLE service. There’s no offer to set up reoccurring – needs fixing ASAP! Also they will tell you it imports to Quickbooks/ it doesn’t “yet”. I assure you, you’ll get the run around. Here’s my positives- the scheduling is relatively easy, clients like the ability to be invoiced ( some you have to hunt down for days, months) and you can gps to a location easily. I hope sales and actual product development meet in the middle and SOON. For $150 month plus 7% it’s a really expensive calendar!”
“I highly recommend this program. It’s incredibly useful. Easy to use. Great customer service. Saves me from scrambling to remember so much.”
View more reviews here
5
unique features fieldd offers over Housecall Pro
Although Housecall Pro allows you to schedule your staff, if you provide your services at your customers’ home or workplace there is a lot of features you are lacking.
Using geozones & territories, build service areas with accurate travel time to ensure your staff always arrive on time and never run behind schedule. fieldd’s automated scheduling & booking portal will ease your Housecall Pro scheduling woes.
We have all the standard software features that the Housecall Pro has.
However, fieldd boasts industry first features that allow you to stop having to closely manage every part of your business, into an automated powerhouse. These features that are unique to fieldd enable home service companies to reduce their costs, and time spent on admin tasks.
Being left in the dark without access to the software that runs your business isn’t something you need to worry about, we understand that time is money and focus on your team having 24/7 access.
When trying to find Housecall Pro alternatives, make sure the field service management software has the following features:
Eliminate paperwork, an unlock extra productivity by combining payments, staff calendars, quality control and messaging in one app.
Streamline your staff communications too, with an easy to use app and messaging system built directly into the app
Our Housecall Pro alternative is an essential iOS & Android App that your staff will not be able to live without.
Since fieldd understands where your staff are based, how long your jobs take, and what you charge, fieldd suggests the perfect availability to your customers.
Our Housecall Pro alternative to online bookings supports payments, customer profiles, messaging and live job tracking. Branding and customization is encouraged and can be done instantly within the CRM.
Whether you run appointment scheduling or an on-demand service business our field service management platform has you covered.
Unlike other field service management software such as Housecall Pro that still requires you to complete onsite quality checks, fieldd automatically collects up to 5 points of quality control automatically such as photos, reviews and much more.
Fieldd integrates with 5 of the top payment providers allowing your staff to take payments easier and faster.
Unlike Housecall Pro, staff can accept payments without hardware in the field, customers can pre-pay online or pay invoices online. And you can accept payments from the CRM.
Comparing fieldd to Housecall Pro and other software alternatives, fieldd is the only field service software what has an integrated contractor payroll, saving valuable time when it comes to pay day.
A modern iPhone & Android mobile phone doesn’t come with an instruction manual and fieldd was built with the same express setup in mind. This allows you to dynamically change fieldd with ease to match your company branding, style and services.
An intuitive approach to the design of our mobile apps & CRM mean your staff will familiarise themselves with fieldd in a matter of days.
Yes! It is so customizable that your customers will think you have hand built a solution for your business. The level and ease of this customization is the best in the field service software industry.
We bill at the start of the month for monthly fees & app subscriptions. For usage above 100 jobs, this is billed at the end of the month or, for fielddConnect users (AU only), weekly at the time of payout.
Tasks that normally take people hours to complete, are replaced by unique features built by fieldd. These unique features when used to automate these tasks, require input from Google, AWS & Twilio, which is why certain features need to be priced based on the usage of them per job.
This is a common FAQ, we have an in-house team that can put together a training & setup package for you and your team. Please visit our Enterprise Solution & Pricing pages to learn more.
Yes! We are live in 154 countries and are built to support different currencies, time zones and languages.
Our field service management software pricing also dynamically adjusts itself based on which country you are using fieldd in. For a full list of countries we support and what it will cost you in your country, please visit our Pricing page.
We understand your business relies on our software to operate, so we have built it for maximum uptime and scalability. We have in-house teams of developers and support staff that are available and utilise the best servers and security available – AWS. View our live Status Page.