What Is A Work Order Management System?

Whether you have a business or planning to set up, it makes sense to have a work order management system, in place. Not only does it keep track of your business operations, but provides the transparency needed to protect you from legal hassles too. Firstly, what is a work order management system?

Work Order Management Systems in a Nutshell

Job requests sent by customers are also known as work orders. Within organizations, issued work orders largely are in electronic form. Often however they are not made in an effective way. Requires human processing, as there aren’t systems out there to replace human understanding.

A work order management system is a software program designed to process service requests and book them. Customization is important as businesses have different tasks and requirements. Used mainly for dispatch and scheduling tasks which call for a high degree of precision.

Decoding The Right Management Software

Broadly speaking, there are three types of maintenance software. These include simple options, to high-end work order management software. Simple Work Order Software Systems: These are basic-level systems that deal with straightforward objectives. Ideal for small businesses, as you can assign work, track its progress and record the outcomes. These work order management systems can track all your work orders, in real-time. Field Management Systems (FMS): These are meant for companies that deploy workers in the field. These work order managements systems are ideal for handling field employees of all types – technicians, salespeople, and any of the several types of field workers that business handle nowadays. FMS softwares allow you to assign tasks to field workers, track their progress on the job, and evaluate their performances. You can also this type of field service software to invoice your clients in remote mode, and coordinate operations in sync with several teams in the field.

How to choose your work order management software

When evaluating a potential work order management system for your business, start off by checking if it suits your line of work. There’s no point installing a product-oriented work order management system for a service-oriented business, or the other way around. Ideally, your work order management system should have scope for customization. This feature will allow you to fine-tune the system in line with your business requirements as well as expectations. It also makes sense to check for track record by asking for references from previous clients. A work order management system that streamlines operations, cuts down response times, and helps maintain quality norms, is what you should be looking for!

If you’re a mobile or home service business and you’re looking for the features mentioned above, then you have come to the right place. Not only can fieldd provide you a state of the art field service software solution, it will also ensure that you have

Very happy customers
Staff who are on time and on budget
Have a clear view of your schedule ahead
Automate your invoices/emails/communications
Get paid on time
Your own branded app your competitors will be green with envy over
You know as a smart business owner that when you get to a certain business stage (which you may have already reached….GREAT), that you need software to take the reins. This way, you can win back time in the day so you can focus on growth and not just management. So, why not give it a go for yourself? See just how easy fieldd is to use and to set up with no need of a credit card. Enjoy our 7 day free trial here.