Housecall Pro vs Jobber vs Fieldd

Introduction

Both Housecall Pro and Jobber are two well-known job management tools on the market. On the surface, Housecall Pro and Jobber look like similar field service management tools.

They are both great for managing your basic operations. But are lacking when it comes to automating the customer experience, daily tasks, and giving you time off from answering the phone.

In this article, we will use 5 different dimensions to compare the software, all of which are crucial for home service businesses.

1. Pricing
2. Scheduling
3. Marketing
4. Pros & Cons
5. Automation

Here’s a summary of how they stack up: Housecall Pro vs. Jobber vs. Fieldd.

Comparison Summary: Housecall Pro vs Jobber vs Fieldd

Jobber is a great starting tool for small businesses who need to get away from pen and paper, or individuals who want to have a robust invoicing system where they can manage their processes.

Housecall Pro is made for more ambitious businesses who care about their image, and want a more from their scheduling system.

Fieldd is ideal for businesses who in addition to the above tools, want to automate their daily tasks which take time to complete. Customers using Fieldd enjoy the automation of daily repetitive tasks allowing them to focus on the rewarding parts of their business.

  • Pricing
  • Customization
  • Automation
  • Job Management
  • SMS Notifications
  • Recurring Services
  • Before/After Photos
  • CRM
  • Online Scheduling
  • Customer Assets
  • Customer Chat
  • Customer App
  • Contractor Payroll
  • Marketing
  • SMS Blast
  • QR Codes
  • Push Notifications
  • Lead Tracking
  • Google Review Boost
  • Dispatch
  • Dynamic Dispatch
  • Service Areas
  • Accurate Arrival Times
  • On-My-Way-SMS
  • On-My-Way Tracking
Housecall pro logo
  • Basic $65
  • Essentials $169
  • Contact Us
  • ⭐⭐
  • ⭐⭐
  • ⭐⭐⭐
housecall pro vs jobber jobber icon
  • Core $60
  • Connect $169
  • Growth $349
  • ⭐⭐
  • ⭐⭐
Fieldd Logo
  • Start $69
  • Growth $169
  • Scale $269
  • ⭐⭐⭐⭐⭐
  • ⭐⭐⭐⭐⭐
  • ⭐⭐⭐⭐⭐
  • ⭐⭐⭐⭐⭐
  • ⭐⭐⭐⭐⭐

What is Housecall Pro?

“Work simpler. Grow smarter.”

housecall pro vs jobber

Founded in 2012, Housecall Pro has grown to a platform that manages 22,000 HVAC, Plumbing and Electrical home service businesses.

Housecall Pro was created as an operating platform combined with financial services and supporting business solutions, helping their pros run all aspects of their business.

Housecall is a great inexpensive tool for small businesses within the HVAC, Plumbing and Electrical space who need to get away from calendar and whiteboards and manage their business operations. The benefit of using software to organize daily tasks gives time back in business owners days, and to work simpler.

What is Jobber?

“Make home services easy for everyone”

housecall pro vs jobber

Jobber  was born in 2011 by two software engineers who wanted to build a powerful but easy to use system that would automate the day to day work for a small business. Today Jobber helps customers run successful home service businesses. 

Jobber offers tools such as invoicing, client management, and team scheduling so small businesses have better chance of surviving their first 5 years in business.

Jobber is ideal for small businesses who understand that business organization is important to their survival. Especially in todays market of on-demand larger giants who compete with local businesses. Jobber has a range of plans to suit any small business and support a large variety of business types through their automation feature set.

What is fieldd?

“Empowering businesses with a head start.”

Fieldd Service Management Software

Fieldd was created in 2017 by a service company who tried to use existing scheduling solutions (such as Housecall pro and jobber) to run their business. The publicly available software wasn’t able to grow their business, so they built their own, and scaled to 50 workers with 1 manager across 2 states. Fieldd is now enjoyed by companies across the world.

Fieldd offers customization that no other software platform provides, and works for services who are in shop and/or mobile.

The core ideology behind fieldd is automation, with the best customer experience possible. Not only should you be able to manage, but automate your daily operations, thus allowing you to become more productive, which unlocks scale.

Fieldd offers a new, advanced way of scheduling, which cannot be found anywhere.

An exclusive feature Fieldd offers is the Branded Mobile App suite. These apps raise professionalism, and boost the customer experience.

Interestingly, Fieldd offers many of the same management tools as its competitors. But in addition, offers a new way of scheduling which cannot be found anywhere else on the market. Fieldd’s suite of tools are designed to grow with businesses. Now, small to large enterprises have powerful software to run their business seamlessly.

Fieldd is for businesses who are looking for a completely automated scheduling platform to give their customers the best experience on the market, whilst giving the tools for them to manage all parts of their service with ease.

Housecall Pro vs Jobber vs Fieldd: Pricing

When comparing pricing between Housecall Pro vs Jobber and Fieldd, Jobber does offer a lowest paying plan. For 1 person businesses this is a great start, however as you grow you are quickly limited with features and users in comparison to Housecall Pros pricing structure.

However, where Fieldd stands out is its included features and users on its start plan. Fieldd starts small businesses with 5 users, giving you room to grow, and as you grow there is a plan for each stage of your lifecycle.

Fieldd does not package add-ons, meaning the price you see is the price you pay which makes it much easier to know what you are getting upfront.

Jobber and Housecall Pro start plans are limited to 1 user. Fieldd does not.

Jobber has the cheapest starting plan at $19 per month, with 1 user, and limited features. Housecall Pro offers a start plan of $65, with 1 included user and a few more features, while Fieldd offers a start plan of $69 with up to 5 users and a lot more included features.

Housecall Pro charges for features that you need to run your business as add-ons, Jobber offers needed features on their top plan, whereas Fieldd includes these in their packages.


Housecall Pro include basic features in their plans, however charge for add-ons such as recurring service plans, flat rate pricing, and GPS tracking. Jobber doesn’t do add-ons, however limits their necessary features and users to their top plan. Whereas Fieldd includes necessary features on all plans, and does not charge for additional users.

So what's better? Limited features and limited users or paying for add-ons as you need them?

This is what Jobber counts on with it’s pricing structure. You pay more for the features you want, plus additional team members as you grow.

Both leave room for improvement, and in most cases a more fair and transparent pricing structure like Fieldd’s is ideal.

For individuals, the pricing of Jobber is most comparable. For teams, Jobber and Housecall Pro will cost a lot more.
  • 1st Tier
  • 2nd Tier
  • 3rd Tier
  • 4th Tier
Housecall pro logo
  • $65 1 User
  • $169 1-5 Users
  • Contact Us
  • -
housecall pro vs jobber jobber icon
  • $19 1 User
  • $69 1 User
  • $169 1-5 Users
  • $349 1-15 Users
Fieldd Logo
  • $69 1-5 Users
  • $169 1-10 Users
  • $269 Unlim
  • --

Housecall Pro offers a two paid plans starting at $65 per month per user. Quickly, you hit a limit of users and have to pay $35 per user after 5 users. 

Jobber offers three paid plans, starting at $19 per month, with limited functionality. For more advanced features you will need to pay for their 4th tier plan which will set you back around $349 per month.

Fieldd has three paid plans, and one custom plan for Enterprise users. In Fieldd’s first tier plan you get up to 5 users, and unlimited on their 3rd tier plan.

housecall pro vs jobber
Pricing
Winner: Fieldd

Service businesses are met with affordable plans and features no matter their size.

Housecall Pro vs Jobber vs Fieldd: Job Scheduling

All three software solutions schedule jobs within the CRM, and mobile app.

However, Housecall Pro and Fieldd also offer Online Scheduling whereas Jobber offers more of a traditional online quote / inquiry form. 

Fieldd’s online job scheduling has the most seamless experience out of the 3 softwares.

Fieldd Online Scheduling Page

Fieldd boasts a customizable Online Booking Page, along with branded Customer App on iOS & Android, and QR code booking forms. Allowing any business to customize how their customers book their services. Fieldd automatically dispatches the job to the right worker, in the right mobile service area, or shop location. Customers are notified and the perfect appointment duration is taken out of the calendar, to stop the possibility of double bookings.

Housecall Pro takes a slightly different approach.

In comparison, Housecall Pro also offers an online booking experience, however it is more limited in its data and customizations. It is a great starting tool for any business who is new to online bookings. Bear in mind the software does not check for incorrect, or over bookings. So the office admin will need to closely monitor and check each job that is booked for accuracy.

Housecall Pro lets customers book whenever and wherever they want. The problem with this is the room for errors. Your business could be in Idaho, but customers book in Florida. This lack of logic causes the need for increased admin oversight, and increases the chances of incorrect job bookings.

Housecall Pro offers appointments with little to no scheduling logic. You will need to double check every appointment. Or, you'll get over booked.

Meanwhile Jobber takes an even simpler approach to Housecall Pro. It’s not online scheduling, customers simply request a booking through a form embeded on their website. Their booking option is a lighter offering than Fieldd & Housecall Pro. A request form like this is a great way to capture leads, and then manually book them, but it can slow customers down and ends up in lots of double handling. And, when you’re busy, forms might take hours to respond to, By then the customer has gone elsewhere.

Fieldd has the easiest, and best customer experience whilst minimizing tasks for businesses Fieldd’s Booking Page is packed full of tools to help your customers and your workers.

In the battle between Housecall Pro vs Jobber – Housecall Pro Wins.

Whilst Jobbers booking form collects customers interest in your services, it does leave room for improvement. Your office team do need to book in jobs and dispatch them which for a small business takes time.

Housecall Pro and Fieldd both take things to the next level. Jobs can be booked by your customers, and dispatched to your workforce. Where fieldd shines, is its customization, data set collection, accurate dispatch and the promise of no double bookings.

housecall pro vs jobber
Job Scheduling
Winner: Fieldd

For businesses who want to offer a modern experience to your customers, Fieldd is the option for you.

Housecall Pro vs Jobber vs Fieldd: Marketing

All three software solutions schedule jobs within the CRM, and mobile app.

However, Housecall Pro and Fieldd also offer Online Scheduling whereas Jobber offers more of a traditional online quote / inquiry form. 

Fieldd’s online job scheduling has the most seamless experience out of the 3 softwares.

Housecall Pro offers appointments with little to no scheduling logic. You will need to double check every appointment. Or, you'll get over booked.
  • Marketing
Housecall pro logo
housecall pro vs jobber jobber icon
Fieldd Logo
  • ⭐⭐⭐⭐⭐
housecall pro vs jobber
Marketing
Winner: Fieldd

The Fieldd Marketing Suite gives you more control when automating your marketing campaigns. (And neither Jobber or Housecall Pro offer built-in marketing)

Housecall Pro vs Jobber vs Fieldd: Pros & Cons

In the summary below, we explore the pros and cons of Housecall Pro, Jobber. Here you’ll see for yourself who takes the cake between Housecall Pro vs Jobber.

  • Pros
  • Low cost plans $19/mo
  • Quoting & Invoicing
  • Simple Worker App
  • Simple Payments
  • Cons
  • Many "locked" features
  • $$$ for critical features
  • No customizations
  • Overbooked Appointments
  • No Branded Mobile Apps
  • Charge a % of Payments
  • Pros
  • Low cost plans $19/mo
  • Quoting & Invoicing
  • Simple Worker App
  • Simple Payments
  • Cons
  • Many "locked" features
  • $$$ for critical features
  • No customizations
  • Overbooked Appointments
  • No Branded Mobile Apps
  • Charge a % of Payments
Housecall pro logo
Pros & Cons
Winner: Housecall Pro

A hands on owner operated businesses of 1 user will love Housecall Pro. As the software helps assist daily management tasks.

Business owners of a similar size will enjoy Jobber if they are looking for an even more hands-on approach.

Fieldd suits companies who range in size, but want a solution which automates the business, and complements their image.

Housecall Pro vs Jobber vs Fieldd: Automation

Being busy is great, but for many service companies it comes with new challenges to navigate. You will see many businesses grow, and then have to spend their profits hiring more admin staff to handle the increase in sales.

An important metric which is not often considered is your head count ratio between workers, and office admin. Low numbers of office admin, and high workers, means your software is working for you. Equal workers to office admin means your software is giving you little to no benefit.

Fieldd’s Automation allows for seamless scale which is important for businesses to not eat up their profits and time in training/hiring. 

Let’s find out how Housecall Pro vs Jobber vs Fieldd compare.

  • Team Size
  • -Workers
  • -Office Admin
  • Ratio
  • Score
Housecall pro logo
  • 5
  • 4
  • 1
  • 1 : 4
  • ⭐⭐
housecall pro vs jobber jobber icon
  • 4
  • 3
  • 1
  • 1 : 3
Fieldd Logo
  • 21
  • 20
  • 1
  • 1 : 20
  • ⭐⭐⭐⭐⭐
housecall pro vs jobber
Automation
Winner: fieldd

Fieldd’s stand out service automation tools are second to none. Fieldd supports managers now, and, as the team grows, fieldd handles the increase in demand with ease.

Housecall Pro vs Jobber vs Fieldd: Final Verdict

In the summary below, we explore the pros and cons of Housecall Pro, Jobber. Here you’ll see for yourself who takes the cake between Housecall Pro vs Jobber.

Teams of 2 will love Housecall Pro and Jobber. However, small and large teams love Fieldd.
Housecall pro logo
  • Best for
  • Early stage businesses starting to organize their daily operations.
  • ⭐⭐⭐
housecall pro vs jobber jobber icon
  • Best for
  • Businesses not as interested in time management with a limited budget.
  • ⭐⭐
Fieldd Logo
  • Best for
  • Businesses who are serious about being more productive & organized.
  • ⭐⭐⭐⭐⭐

Use Housecall Pro if:

  • You have a small 1-2 man team.
  • You complete 1 or 2 jobs a day
  • You want your customers to book online.
  • You still want to do most tasks manually.

Use Jobber if:

  • You are looking for a basic calendar that has invoicing
  • You have a limited budget and very basic scheduling needs
  • You don’t care about being on time as much

Use fieldd if:

  • You want the best online scheduling customer experience
  • You want to customize the software to your brand
  • You want to optimize and/or grow your team
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