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June 20, 2024

Utility Field Service Software: Scalable Tools for Modern Utilities

Fieldd transforms utility field service software with scalable, efficient tools. Automate dispatching, streamline scheduling, and give crews and customers real-time updates with one powerful SaaS platform.

Smarter utility operations start here

Utility field service software is no longer a long and expensive process. Fieldd gives utility companies the tools they need to automate dispatching, manage teams, and communicate with customers, all from one centralized platform. If you’re searching for reliable field service software for utilities, Fieldd delivers an out-of-the-box solution built to scale.

With AI-powered location data, live job tracking, real-time updates, and a custom service area builder, Fieldd simplifies operations for any utility service team. Everything works together to cut admin time, speed up response times, and improve the customer experience.

What fieldd can do for your utility team

Traditional dispatching depends on a qualified human dispatcher to manually assign jobs. With Fieldd, that responsibility is automated. The software uses real-time technician availability, location data, and skillset mapping to route jobs accurately. This reduces delays, errors, and the need for constant back-and-forth between teams.

Keep crews informed and on schedule

Fieldd’s Worker App gives field teams live job updates, directions, payment options, and customer details. No more downtime or repeated calls for updates. Technicians can check off jobs, upload photos, and complete tasks without delays. Managers and customers stay in the loop automatically.

Real-time customer updates

One of the most time-consuming parts of running a utility service is customer communication. With Fieldd, clients get real-time job status updates, technician ETAs, and confirmations automatically. This improves transparency and reduces support calls.

Expand without scaling your team

Many utility teams define their service zones using radius or zip code boundaries. These can lead to overlapping or undersized areas that waste time and fuel. Fieldd’s service area builder uses real-time travel data to create zones that optimize daily job capacity. Your team spends less time driving and more time serving customers.

Modern field service software built to scale

Whether you are managing five technicians or five hundred, Fieldd grows with you. Automate repetitive tasks, deliver fast service, and keep every customer updated. Say goodbye to inefficient processes and hello to the smartest field service software for utilities.

Sign up for your free trial today: https://fieldd.co/freetrial

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