Service your city faster.

The world's only field service management software that brings your workflow together in one place.

Our all-in-one field service software supercharges companies with powerful features and automation for teams of all sizes.
field service management software suite

THE #1 FIELD SERVICE MANAGEMENT SOFTWARE TO

Automate Routine Tasks

fieldd’s automation does the heavy lifting by creating consistent processes so your team can focus on what matters. Expect an increase in workforce productivity as insights boost visibility and streamline tasks.

Respond 10x Faster

Manage inbound phone calls and estimates with lightning-fast responses.

Dispatch in 30 Seconds

View the perfect field service worker for each job and dispatch them with one click.

Manage 25x more tasks

Automatically complete tasks without breaking a sweat. Track savings within the dashboard.

Complete 2x more jobs

Maximize daily availability with reduced drive times and zero scheduling conflicts.

SCHEDULE & DISPATCH FIELD SERVICES IN REAL-TIME

The Future of Dispatch is Here

Uber & Amazon have raised customer expectations. Create the perfect customer experience with accurate online scheduling and no double bookings.

IF YOU'RE DOING THIS 👎
"I'll arrive between 9am - 12pm."
THERE'S A BETTER WAY 👍
Only fieldd has
10-minute
arrival windows.
Field Service Customer App
Field Service Engagement App
Field Service QR Code
Field Service Engagement App
APP & WEBPAGE FOR CUSTOMERS / USERS

Schedule your field services faster

Scheduling and dispatching field services are time-consuming and expensive with full-time dispatchers answering the phone.

Our field service management software boasts a world-first auto dispatch system. To book services, users scan your QR code, visit a web page or open your white label mobile scheduling app.

Build custom field service workflows to replicate a live phone dispatcher. Create as many service variations as needed to increase customer self-serve rates.

Available services and appointment times display with a 10-minute accuracy. Schedule the first available time, and dispatch the closest technician in the area.

Our software increases workforce productivity by creating customer profiles with every scheduled job. Profiles link contact details, photos, notes, and history to every job.

Jobs dispatch via a Field Service Operations dashboard with real-time insights. New jobs alert your field service contractors or workers on their mobile devices.

Field Service Areas
Field Service Areas

Guarantee your customers schedule services nearby, not in places you don’t service. Google-powered field service areas also reduce technician downtime and travel time between appointments.

Live Job Tracking App
Live Job Tracking

Increase customer satisfaction whilst reducing tasks using live job tracking. Customers track technicians en route to their location and receive live SMS updates.

Field Service Scheduling Side Menu
Customer Profiles

Organize customer payments, history, and job history into their own online profile. Customers self-serve tasks in-app and online including canceling and rescheduling jobs. 

WE EMPOWER FIELD SERVICES WITH

Tools that were previously big industry secrets

In 2016 our founders realized Zapier didn’t have enough zaps to manage their service company. They set out to build the world’s best field service management app. Today, even custom-built field service software doesn’t compare to fieldd. Our customizable software suite gives field services real-time visibility and unmatched automation.

Quality
Control
Auto
Dispatch
Auto SMS
& Emails
Service
Areas
Ratings &
Feedback
Self-Serve
Scheduling
Job Chat
& Tracking
Recurring
Jobs
Express
Estimates
Online & SMS
Invoices
QR Code
Marketing
Calendar
Sync
Field Service Management App
AUTO SCHEDULING AND DISPATCH APP

Accurate Service Appointment Scheduling

Enhance your service experience with accurate appointment and arrival times… Arrival windows are a thing of the past!

Our software knows how long your services take and how long it takes to drive between jobs.

This allows your customers to book online, or in-app 24/7. It also helps staff dispatch new jobs via CRM faster.

Jobs also auto-dispatch into your worker’s mobile apps 24/7. Automating job updates and zero double bookings makes field service management a breeze.

ON-DEMAND DISPATCH APP

Easy Work Order Dispatch

Like Uber, our field service management app has on-demand dispatch built in.

Nearby workers have real-time visibility of nearby on-demand jobs. Workers have complete visibility of the service details and can accept or ignore jobs as they become available.

Once accepted, live SMS updates send to customers with estimated arrival times.

On-demand dispatch is perfect for field services with flexible work schedules or short service durations.

On-Demand Job Notifications
Mobile APP FOR On-Site Workers / Techs / Contractors

Mobile App to Streamline Field Workers

Download our Field Service App and manage calendars, payments, and communication on-site.
 
Sync Google Calendar with one click for quick dispatch and zero double bookings. Auto dispatch work orders based on skills, location, and availability.  Alert technicians of new jobs and sync service details to their mobile devices.
 
Communicate important tasks and processes using the live chat feature. Share and track arrival times and job progress with auto SMS updates. Capture and mark up before and after job photos, and store them in your CRM photo gallery.
 
Invoice faster with a built-in point of sale for on-the-spot payments. Estimate faster with a built-in price book and one-click estimate scheduling.
 
Our mobile field service app is available on Android and iOS, download it today.
Field Service Technician
Mobile Field Service Management App
En route Live tracking
field service CRM dashboard
field service CRM dashboard
En route Live tracking
First Available Technician
CRM FOR DISPATCHERS / FIELD SERVICE OPERATIONS

Your Eyes & Ears in the Field

Watch every field service job from the seat of your chair. fieldd’s CRM web dashboard gives field services real-time insights into your operations.

Oversee communications between customers and technicians.
Track payments and invoices as they’re billed.
Automate tasks such as invoicing and SMS reminders.

Boost customer satisfaction with real-time feedback, including ratings and technician arrival times.

Increase revenue suggestions on how to optimize your field service operations. Complete more jobs each day with visibility into travel time and service areas.

Reduce management tasks and on-site inspections with built-in quality control. Collect before and after job site photos and checklists.

Customize fieldd to your management style with easy-to-use workflow builders. Tailor communications via SMS, email, and mobile app push notifications.

CONTRACTOR APP PHOTOS

Document every service

Document each job as if you were there. Customize how much contractors are required to document each job on-site.

Staff capture and store unlimited photos from the cam of their company app. View, share and download contractor photos taken onsite. Access all photos in the project gallery, worker profile, or digital job card.

Field Service Management CRM
DIGITAL CRM JOB CARDS

Make your job easier

View job progress in real-time, giving you maximum visibility over your staff. Digital CRM job cards provide insights into technician performance and customer satisfaction by clicking a button.

Accept payments and resend estimates and invoices via email and SMS.

Job notes, photos, and updates sync directly to your technicians’ mobile devices.

Field Service CRM Digital Job Cards
White Label Field Service App Development
ENGAGE YOUR AUDIENCE

White Label Field Service Apps

Design, build and order custom field service apps.

Custom white label mobile apps are available for both your workers and customers. White label mobile apps help customers schedule, pay, and chat faster with your staff. A white label mobile app for your workers enhances your brand image and loyalty.

Exclusive to fieldd, our drag and drop builder gets you listed on the app stores in weeks, not years. We maintain your mobile apps whilst you focus on managing your field service.

COMPLETE MANAGEMENT AND CUSTOMIZATION

Built for Field Services of all sizes

Just like Shopify or WordPress, fieldd’s SaaS platform is fully customizable. Simply create a profile, and begin building your field service management solution today.

Team Size
Small Business
1-50 Field Staff

Field service management software that secures long-term success. Organize your customers, workers, payments, and jobs in one place.

Enterprise
50+ Field Staff
Field service dispatch software for multi-city enterprises. Simplify communication, and automate dispatch across different field services.
Government
311, Microtransit & Utilities

Software that reduces citywide response times. Launch an accessible engagement suite with auto dispatch and faster resolutions.

Niche Field Service Verticals

Mechanics and Automotive

How an Indianapolis Mobile Automotive Service grew from 70 to 500 jobs a month with a branded mobile app.

Real Estate Photographers

Learn how a Pittsburgh Real Estate Photographer grew 200% with better scheduling.

Cleaners and Mobile Detailers

Discover a Perth Mobile Car Detailer that grew to 1000 jobs a month with auto worker dispatch.

Service your city faster.