How to Reduce Appointment No Shows

We cannot eliminate no shows but we can ensure that you are doing all you can to reduce them and put processes in place to handle such situations.

Most commonly people miss appointments as they are engrossed in their busy day to day. A way to help reduce appointment no shows is to ensure your customer is notified of their upcoming appointment. Many people book appointments far in advance, and rely on a reminder nearer to their appointment.

Reminding clients manually by phone is not an efficient use of your time or money. Using a scheduling a tool like fieldd allows businesses to set reminders, customize key details of the job and is all done manually so you don’t drop the ball!

2. Allow Pre-Paid Appointments

Taking a form of prepayment does two great things to reduce appointment no shows. Firstly, it creates a form of commitment, whether it is $1 deposit or $250 full payment upfront, customers are aware of their spend and acts as a deterrent from them cancelling last minute. Secondly, it protects you. If your customers no show or cancel last minute, you have already secured a deposit for the wasted appointment time.