Are you looking to make a 311 service request? Or wanting to check the status of your request? We have you covered.
To make a 311 San Antonio request, you have a 3 reporting avenues to pick from. You can report concerns via email 311customerservice@sanantonio.gov, phone 311 or via The San Antonio app.
Whether you call, email or use the app, to create a request you will need to provide the below details:
- Which category does this request belong to (Such as Parks)
- Concern Type (Eg., Graffiti)
- Location of the concern (If using the app you will use a pin locator)
- Your contact information
Does It Cost To Make A 311 San Antonio Request?
No, 311 is a free service offered by the city.
Once You Have Submitted Your 311 Request, Where Do You Go To Check It?
Login to your account and check the status of your requests. You can also look at all open and closed requests online here
Summary - 311 Reporting
If you wish there was an easier way to report your 311 concerns, ask for fieldd. Fieldd allows users to simply request concerns, receive live updates of resolutions, and use an enjoyable interface whilst doing so.
Request better today!
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